Public Notice

Public Notice


Emirates Leisure Retail (Australia) (ELRA) recently completed a review of its payroll systems and processes and determined that it contravened the Fair Work Act 2009 (Cth) (FW Act).


ELRA has admitted to the Fair Work Ombudsman (FWO) that it contravened the FW Act by failing to act in accordance with the Emirates Leisure Retail (Australia) Pty Ltd EnterpriseAgreement 2010 (the Agreement) and underpaying entitlements under the NationalEmployment Standards.


The contraventions arose from ELRA misapplying the Agreement with respect to overtime entitlements and Undertakings given in relation to night time and weekend work, and fromELRA misclassifying certain employees engaged to serve alcohol.


Between October 2019 and September 2021, ELRA formally disclosed to the Fair Work Ombudsman (FWO) that contraventions of Agreements had occurred and consequently anumber of employees had been underpaid.


ELRA has now entered into an Enforceable Undertaking with the FWO to ensure its ongoingcompliance with Commonwealth workplace laws.


ELRA will, as a result of the Enforceable Undertaking, commit to undertake a number of activities to ensure its ongoing compliance such as, conducting three independent audits,formally apologising to affected employees and committing to workplace relations training foremployees with certain duties.


ELRA expresses its sincerest regrets and apologises for these contraventions.


If you worked for ELRA during the period 27 June 2014 to 14 October 2019 and have queries orquestions relating to your employment, please contact the hotline being operated byindependent third party Stopline.


Stopline hotline can be contacted on a confidential basis via
Telephone:        1300 30 45 50 (in Australia)
Mail:                   Emirates Leisure Retail c/o Stopline, PO Box 403, Diamond Creek, VIC 3089
APP:                   Smart phone APP (free download from the Apple iTunes store and Google Play)

QR Code:


Alternatively, anyone can contact the FWO via or
on 13 13 94.


Suite 4, Level 6 451 Little Bourke Street, Melbourne 3000

Telephone: +61 3 8631 7700